Since 1994, the Juvenile Division has utilized the QUEST Case Management System to integrate all aspects of processing cases. This computer application is an integrated tracking system, designed and customized to meet the specific needs of the Juvenile Court and related agencies; including prosecutors, defense attorneys, child welfare attorneys, court clerks, police, social workers, probation counselors and others. QUEST links all disciplines within the framework of the juvenile judicial system enabling personnel to track all activity related to a case, from arrest through final disposition. This system features a complete forms processor that allows for the automation of documents related to a case, including the petitions, as well as the immediate in-court generation of orders. In addition to automating the Court’s practical application, QUEST affords the court-related agencies controlled and immediate access to a wealth of case-specific information thereby promoting a united and effective approach to case management. The result is an information rich system committed to putting knowledge to work through efficiency, effectiveness and a standard of excellence.
In 2005, the Juvenile Division implemented a revised and enhanced version of the QUEST Case Management System. The enhanced version of the system has catapulted the Court to the forefront of advanced case management technology by providing a web-based system from which to access and process the caseload, as well as providing a direct link to the Circuit Court for Baltimore City – Juvenile Division website.
By law, all Juvenile Court documents are confidential. Those documents are lawfully disclosed only to authorized Court personnel, attorneys, agency personnel, witnesses and those professionals engaged to work upon a particular juvenile’s case(s). The identity of all juveniles involved in the delinquency and child welfare sides of the Court’s docket and their juvenile records are not publicly available information.
